Incidents reported on status page for Documotor https://status.documotor.com/ https://d1lppblt9t2x15.cloudfront.net/logos/e910fcfa7e6c3216c504524c3333ca9e.png https://status.documotor.com/ en https://status.documotor.com/ Wed, 18 Jun 2025 09:46:15 +0000 https://status.documotor.com/#c2d99fc55fb33371f73be3ef54f10ac93fe5a7f84d6ffe818f4354288b4f049d Custom Functions recovered https://status.documotor.com/ Wed, 18 Jun 2025 09:46:14 +0000 https://status.documotor.com/#5244e2fd8f8f23e867db142786a0558aafc01bdc4e091b6d12645579d7a9b6e0 Connected Services recovered https://status.documotor.com/ Wed, 18 Jun 2025 09:46:04 +0000 https://status.documotor.com/#98d370c2d125113f98810e23a6e984c8a96cc73f0a3849e86c7f106c5ef40a1a Data Sources recovered https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:46:00 -0000 https://status.documotor.com/incident/605150#00f16f501dd47d8f8b8d80d0239ff0c96e61498011591cc363bceea7561fbd45 Upon notification, Service was immediately rolled back to prevent further disruption, thus resolving the incident. After careful investigation, the core issue was found and resolved, allowing for the update to go through without incurring in further downtime. Apologies for the inconvenience! https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:46:00 -0000 https://status.documotor.com/incident/605150#00f16f501dd47d8f8b8d80d0239ff0c96e61498011591cc363bceea7561fbd45 Upon notification, Service was immediately rolled back to prevent further disruption, thus resolving the incident. After careful investigation, the core issue was found and resolved, allowing for the update to go through without incurring in further downtime. Apologies for the inconvenience! https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:46:00 -0000 https://status.documotor.com/incident/605150#00f16f501dd47d8f8b8d80d0239ff0c96e61498011591cc363bceea7561fbd45 Upon notification, Service was immediately rolled back to prevent further disruption, thus resolving the incident. After careful investigation, the core issue was found and resolved, allowing for the update to go through without incurring in further downtime. Apologies for the inconvenience! https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:46:00 -0000 https://status.documotor.com/incident/605150#00f16f501dd47d8f8b8d80d0239ff0c96e61498011591cc363bceea7561fbd45 Upon notification, Service was immediately rolled back to prevent further disruption, thus resolving the incident. After careful investigation, the core issue was found and resolved, allowing for the update to go through without incurring in further downtime. Apologies for the inconvenience! https://status.documotor.com/ Wed, 18 Jun 2025 09:37:15 +0000 https://status.documotor.com/#c2d99fc55fb33371f73be3ef54f10ac93fe5a7f84d6ffe818f4354288b4f049d Custom Functions went down https://status.documotor.com/ Wed, 18 Jun 2025 09:37:14 +0000 https://status.documotor.com/#5244e2fd8f8f23e867db142786a0558aafc01bdc4e091b6d12645579d7a9b6e0 Connected Services went down https://status.documotor.com/ Wed, 18 Jun 2025 09:37:04 +0000 https://status.documotor.com/#98d370c2d125113f98810e23a6e984c8a96cc73f0a3849e86c7f106c5ef40a1a Data Sources went down https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:37:00 -0000 https://status.documotor.com/incident/605150#9646977667b48ce63df3689f5c06b05f175e9c814c596650c520e65d02b3618e Complex Data Transformation Services like Connected Services, Data Sources and Custom Functions experienced downtime in the form of invalid HTTP 422 responses in valid operations thanks to a malformed interaction between a legacy configuration and a new update. Regular Data Transformation was not affected by this issue. https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:37:00 -0000 https://status.documotor.com/incident/605150#9646977667b48ce63df3689f5c06b05f175e9c814c596650c520e65d02b3618e Complex Data Transformation Services like Connected Services, Data Sources and Custom Functions experienced downtime in the form of invalid HTTP 422 responses in valid operations thanks to a malformed interaction between a legacy configuration and a new update. Regular Data Transformation was not affected by this issue. https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:37:00 -0000 https://status.documotor.com/incident/605150#9646977667b48ce63df3689f5c06b05f175e9c814c596650c520e65d02b3618e Complex Data Transformation Services like Connected Services, Data Sources and Custom Functions experienced downtime in the form of invalid HTTP 422 responses in valid operations thanks to a malformed interaction between a legacy configuration and a new update. Regular Data Transformation was not affected by this issue. https://status.documotor.com/incident/605150 Wed, 18 Jun 2025 09:37:00 -0000 https://status.documotor.com/incident/605150#9646977667b48ce63df3689f5c06b05f175e9c814c596650c520e65d02b3618e Complex Data Transformation Services like Connected Services, Data Sources and Custom Functions experienced downtime in the form of invalid HTTP 422 responses in valid operations thanks to a malformed interaction between a legacy configuration and a new update. Regular Data Transformation was not affected by this issue. https://status.documotor.com/ Wed, 18 Jun 2025 04:48:18 +0000 https://status.documotor.com/#581b060657902e4cc078ec191176a98c3767d3c11289755987dacb9e5adb6f6a Templafy One recovered https://status.documotor.com/ Wed, 18 Jun 2025 04:13:18 +0000 https://status.documotor.com/#581b060657902e4cc078ec191176a98c3767d3c11289755987dacb9e5adb6f6a Templafy One went down https://status.documotor.com/ Wed, 18 Jun 2025 04:08:18 +0000 https://status.documotor.com/#5024cad2588b63d032adde1627c852573d22c60121d4680b9e3263f3f108a535 Templafy One recovered https://status.documotor.com/ Wed, 18 Jun 2025 03:58:16 +0000 https://status.documotor.com/#5024cad2588b63d032adde1627c852573d22c60121d4680b9e3263f3f108a535 Templafy One went down https://status.documotor.com/ Wed, 18 Jun 2025 03:43:18 +0000 https://status.documotor.com/#476c926c6442a4d5cd4a6a561b6fe6eadb411828fbd18b5ab97b13e61db5e0a7 Templafy One recovered https://status.documotor.com/ Wed, 18 Jun 2025 03:38:18 +0000 https://status.documotor.com/#476c926c6442a4d5cd4a6a561b6fe6eadb411828fbd18b5ab97b13e61db5e0a7 Templafy One went down https://status.documotor.com/ Wed, 18 Jun 2025 03:23:16 +0000 https://status.documotor.com/#f3ac8c680aee3dec65d958a45a3bf95876b8aa0112044b99e6d6ed469ad934c2 Templafy One recovered https://status.documotor.com/ Wed, 18 Jun 2025 02:33:17 +0000 https://status.documotor.com/#f3ac8c680aee3dec65d958a45a3bf95876b8aa0112044b99e6d6ed469ad934c2 Templafy One went down https://status.documotor.com/ Wed, 07 May 2025 11:59:30 +0000 https://status.documotor.com/#e33ef67a4d965f94f4925093fbafb1dbb9b2d4fcbd89dfb7d999afad4f7ec72c Web App recovered https://status.documotor.com/ Wed, 07 May 2025 11:50:32 +0000 https://status.documotor.com/#e33ef67a4d965f94f4925093fbafb1dbb9b2d4fcbd89dfb7d999afad4f7ec72c Web App went down https://status.documotor.com/incident/548639 Mon, 21 Apr 2025 21:05:00 -0000 https://status.documotor.com/incident/548639#0d1572072785dc8dd804ee446f434dc3b4b3e3a50624f9a17f406a30e7fc97aa Templafy has resolved their issue with Templafy One. https://status.documotor.com/ Mon, 21 Apr 2025 21:03:31 +0000 https://status.documotor.com/#614934db834f3465b5e7d35a084a666042c000729fdb84824cfa65c19af5739a Templafy One recovered https://status.documotor.com/incident/548639 Mon, 21 Apr 2025 18:34:00 -0000 https://status.documotor.com/incident/548639#534926ce352148bbef74bc4ec271cdb01d018bbab017970efdc11066c34fba96 Templafy One tenants in Templafy are down, this is not an issue with Documotor. https://status.documotor.com/ Mon, 21 Apr 2025 18:33:38 +0000 https://status.documotor.com/#614934db834f3465b5e7d35a084a666042c000729fdb84824cfa65c19af5739a Templafy One went down https://status.documotor.com/incident/451840 Fri, 15 Nov 2024 12:32:00 -0000 https://status.documotor.com/incident/451840#d54c7b114c2801d07e402ad6a6ee458472f1efd46bc1403d439e65d5010c6cb8 On the morning of October 28th, one of our PDF conversion services experienced a significant degradation in its ability to convert Office documents. We were unable to recover the existing version of the conversion service. Given the circumstances, we opted to accelerate a pre-planned upgrade to the engine to resolve the issue promptly. Thanks to the swift response and efforts of our team, the upgrade was successfully implemented, and full service availability was restored. We sincerely apologize for any disruption this may have caused. Our team is still conducting a detailed analysis of the incident to identify improvements that will help prevent similar occurrences in the future. We are committed to ensuring our services remain dependable for our valued customers. Thank you for your patience and understanding. https://status.documotor.com/incident/451840 Mon, 28 Oct 2024 13:20:00 -0000 https://status.documotor.com/incident/451840#3b93dfdb593799537db5c4a0d05ce7db45311b5176311a2ca63ed3e9ec41ca48 Situation is back to normal, post-mortem will follow once we have concluded our investigation. https://status.documotor.com/incident/451840 Mon, 28 Oct 2024 13:14:00 -0000 https://status.documotor.com/incident/451840#c9d91e57b6c89e0d76d4eac5e73c4169a3f3d47bd8a19ea35af9fa6764ce529b Service is up and running, minor issues still persist as we are recovering. https://status.documotor.com/incident/451840 Mon, 28 Oct 2024 12:26:00 -0000 https://status.documotor.com/incident/451840#69aab11e047db45d2d6d7f6d6fe53eb78ecf9d00375bce9a5c8d02bc35ed59e1 Investigation is still ongoing into the issue with PDF/UA. https://status.documotor.com/incident/451840 Mon, 28 Oct 2024 11:02:00 -0000 https://status.documotor.com/incident/451840#7c743eb414d2a5907e8c1891f7e85cb30d45e1a4746fd7a9b31165d547ca448e PDF/UA outputs are failing to produce content. The standard PDF output is working unaffected. We are investigating the issue and will provide updates once we have more information. https://status.documotor.com/incident/365975 Tue, 07 May 2024 04:31:00 -0000 https://status.documotor.com/incident/365975#dadb6175cc3accfd08081b678acf1418d443251d1201098e65f8c5c2f0a51ebb A misconfiguration in one of our backend services led to an out-of-date certificate failing to renew properly. We have corrected the issue and apologize for the inconvenience. https://status.documotor.com/incident/365975 Tue, 07 May 2024 04:07:00 -0000 https://status.documotor.com/incident/365975#cb121a8938ef02f06430de34e6d6beed0c5a0b507a9467d6f14e9df0bb4ff7fa 502 Bad Gateway from the Admin Web App. (app.documotor.com) https://status.documotor.com/incident/327180 Mon, 19 Feb 2024 11:06:00 -0000 https://status.documotor.com/incident/327180#7d4c5e0c9bc191d3be6a305a723b0846a47dbf12e5711bd9368dc8da576ab959 We detected a heartbeat failed due to time-out causing some requests to fail with 502. This has been mitigated. https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 10:05:00 -0000 https://status.documotor.com/incident/327180#35de47a24659aab88975bbf5c2195ad35260c16869104c62ed754c93db1d2fcf We are investigating the root cause of the issue, post-mortem to follow. https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:12:00 -0000 https://status.documotor.com/incident/327180#57942138d9e008384da8fd8359867df58ab0d805083133c4c05dc91198d7253f Resolved https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/327180 Thu, 15 Feb 2024 09:00:00 -0000 https://status.documotor.com/incident/327180#fb30cff35de4835da640326eac4ae25065907c413f1de1e5986e5a610566c9e6 We are experiencing some requests failing with 502 https://status.documotor.com/incident/319303 Tue, 13 Feb 2024 12:52:00 -0000 https://status.documotor.com/incident/319303#5260f23a3f00c8d3287cefc5242e159d49d27848aad0add05bf91960a61498c7 A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully. Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future. We are sorry about the inconvenience. https://status.documotor.com/incident/319303 Tue, 13 Feb 2024 12:52:00 -0000 https://status.documotor.com/incident/319303#5260f23a3f00c8d3287cefc5242e159d49d27848aad0add05bf91960a61498c7 A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully. Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future. We are sorry about the inconvenience. https://status.documotor.com/incident/319303 Tue, 13 Feb 2024 12:52:00 -0000 https://status.documotor.com/incident/319303#5260f23a3f00c8d3287cefc5242e159d49d27848aad0add05bf91960a61498c7 A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully. Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future. We are sorry about the inconvenience. https://status.documotor.com/incident/319303 Tue, 13 Feb 2024 12:52:00 -0000 https://status.documotor.com/incident/319303#5260f23a3f00c8d3287cefc5242e159d49d27848aad0add05bf91960a61498c7 A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully. Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future. We are sorry about the inconvenience. https://status.documotor.com/incident/319303 Tue, 13 Feb 2024 12:52:00 -0000 https://status.documotor.com/incident/319303#5260f23a3f00c8d3287cefc5242e159d49d27848aad0add05bf91960a61498c7 A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully. Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future. We are sorry about the inconvenience. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:21:00 -0000 https://status.documotor.com/incident/319303#c6a525220ab9a64acad55d68bbbe658559c0b9ecdd6497087ca283e06435673f Everything is up. Post-mortem to follow. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:21:00 -0000 https://status.documotor.com/incident/319303#c6a525220ab9a64acad55d68bbbe658559c0b9ecdd6497087ca283e06435673f Everything is up. Post-mortem to follow. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:21:00 -0000 https://status.documotor.com/incident/319303#c6a525220ab9a64acad55d68bbbe658559c0b9ecdd6497087ca283e06435673f Everything is up. Post-mortem to follow. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:21:00 -0000 https://status.documotor.com/incident/319303#c6a525220ab9a64acad55d68bbbe658559c0b9ecdd6497087ca283e06435673f Everything is up. Post-mortem to follow. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:21:00 -0000 https://status.documotor.com/incident/319303#c6a525220ab9a64acad55d68bbbe658559c0b9ecdd6497087ca283e06435673f Everything is up. Post-mortem to follow. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:12:00 -0000 https://status.documotor.com/incident/319303#6d6d1aa775dce701ad2e00d0298ce8e4f4482cffc6fddbb705afd1a21a178040 Services are experiencing gateway timeout after a new version was deployed. We are looking into the issue and trying to resolve it as quickly as possible. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:12:00 -0000 https://status.documotor.com/incident/319303#6d6d1aa775dce701ad2e00d0298ce8e4f4482cffc6fddbb705afd1a21a178040 Services are experiencing gateway timeout after a new version was deployed. We are looking into the issue and trying to resolve it as quickly as possible. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:12:00 -0000 https://status.documotor.com/incident/319303#6d6d1aa775dce701ad2e00d0298ce8e4f4482cffc6fddbb705afd1a21a178040 Services are experiencing gateway timeout after a new version was deployed. We are looking into the issue and trying to resolve it as quickly as possible. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:12:00 -0000 https://status.documotor.com/incident/319303#6d6d1aa775dce701ad2e00d0298ce8e4f4482cffc6fddbb705afd1a21a178040 Services are experiencing gateway timeout after a new version was deployed. We are looking into the issue and trying to resolve it as quickly as possible. https://status.documotor.com/incident/319303 Mon, 29 Jan 2024 15:12:00 -0000 https://status.documotor.com/incident/319303#6d6d1aa775dce701ad2e00d0298ce8e4f4482cffc6fddbb705afd1a21a178040 Services are experiencing gateway timeout after a new version was deployed. We are looking into the issue and trying to resolve it as quickly as possible. https://status.documotor.com/incident/316100 Tue, 23 Jan 2024 08:48:00 -0000 https://status.documotor.com/incident/316100#be211b49fbcf5f02dc45e77f500a97b2ce94cae1d72424b27a82286f3c8bcdd3 Post-mortem from the Templafy site reliability engineers:  " There was a Microsoft Azure Service outage with storage accounts. Not all subscriptions were affected but Templafy Hive subscription was affected. Please find attached the issue summary from Microsoft. The start time of the issue was 21/01/2024 @ 02:22 and resolution time was 21/01/2024 @ 10:16. " https://status.documotor.com/incident/316100 Sun, 21 Jan 2024 22:50:00 -0000 https://status.documotor.com/incident/316100#19dbf7c86119fc9443516f572b73fd8ebbde027bf3ada2427dcde3f6ed1cc5d1 Templafy support has confirmed that the issue is solved. We have requested a post-mortem from Templafy. https://status.documotor.com/incident/316100 Sun, 21 Jan 2024 08:47:00 -0000 https://status.documotor.com/incident/316100#711da4188a24facc4bf6dec869b7729b892948eca44ae4b5dde31e11ff53eaca Templafy Hive is generating documents without issues. https://status.documotor.com/incident/316100 Sun, 21 Jan 2024 02:49:00 -0000 https://status.documotor.com/incident/316100#c7a251dcc402a29fcefc0da52a220cc9f63fee91d59bae32de5393a4fdc4a7e9 A critical SLA ticket has been filed to Templafy support covering the issue. We have not identified any issues on our side. https://status.documotor.com/incident/316100 Sun, 21 Jan 2024 02:25:00 -0000 https://status.documotor.com/incident/316100#866be3ef546f99e233ea51c2d3ef9475004e414306b0ffa04ed1b58e57d5368c Documents are failing when generated directly from Templafy. This impacts both Templafy Hive clients, but also Documotor clients using our connector to Templafy Hive. The connector in Documotor is working as expected, but we are seeing errors returned from the Templafy API. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Thu, 09 Nov 2023 14:26:00 -0000 https://status.documotor.com/incident/282386#9bb62c8c1744e95e67cc27f605aa02b584eaf7f5471ef136a0e9b25d129c7847 We are awaiting the result of Microsoft Azure Support investigating the incident. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:02:00 -0000 https://status.documotor.com/incident/282386#a853070847e8ea3eca6d0e6f192a135f3d81054295615de3dc4bffe85f1b55a0 Everything is up again. Post-mortem will follow. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:33 -0000 https://status.documotor.com/incident/282386#4ce9ac98b3e99b5fe6556b658baaf4c8dc555071f58a1d43b7452b8ab95c1416 Data Transformation, Connected Services, and Custom Functions recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:33 -0000 https://status.documotor.com/incident/282386#4ce9ac98b3e99b5fe6556b658baaf4c8dc555071f58a1d43b7452b8ab95c1416 Data Transformation, Connected Services, and Custom Functions recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:33 -0000 https://status.documotor.com/incident/282386#4ce9ac98b3e99b5fe6556b658baaf4c8dc555071f58a1d43b7452b8ab95c1416 Data Transformation, Connected Services, and Custom Functions recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:24 -0000 https://status.documotor.com/incident/282386#3f8635aab782c8a1b1a47c008e8ae6be34e0c94e4de3c3c45b4c365f445c5327 Document Templating (docx), Presentation Templating (pptx), Spreadsheet Templating (xlsx), and 2 other resources recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:24 -0000 https://status.documotor.com/incident/282386#3f8635aab782c8a1b1a47c008e8ae6be34e0c94e4de3c3c45b4c365f445c5327 Document Templating (docx), Presentation Templating (pptx), Spreadsheet Templating (xlsx), and 2 other resources recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:24 -0000 https://status.documotor.com/incident/282386#3f8635aab782c8a1b1a47c008e8ae6be34e0c94e4de3c3c45b4c365f445c5327 Document Templating (docx), Presentation Templating (pptx), Spreadsheet Templating (xlsx), and 2 other resources recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:24 -0000 https://status.documotor.com/incident/282386#3f8635aab782c8a1b1a47c008e8ae6be34e0c94e4de3c3c45b4c365f445c5327 Document Templating (docx), Presentation Templating (pptx), Spreadsheet Templating (xlsx), and 2 other resources recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:01:24 -0000 https://status.documotor.com/incident/282386#3f8635aab782c8a1b1a47c008e8ae6be34e0c94e4de3c3c45b4c365f445c5327 Document Templating (docx), Presentation Templating (pptx), Spreadsheet Templating (xlsx), and 2 other resources recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:00:48 -0000 https://status.documotor.com/incident/282386#dcf146fdfb779ac45dc62427a5a6658dad885fd69e19859c82f8df048dec849d Pdf Conversion (pdf) went down and API recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 15:00:48 -0000 https://status.documotor.com/incident/282386#dcf146fdfb779ac45dc62427a5a6658dad885fd69e19859c82f8df048dec849d Pdf Conversion (pdf) went down and API recovered. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:59:06 -0000 https://status.documotor.com/incident/282386#f8a3a9423e8fd938d34914ac10c32b0e396065b4ce1d0383f8dca068c42665fc Templafy One went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:58:41 -0000 https://status.documotor.com/incident/282386#3fc0622c231db0fad05238781966a7af184d94ea920ea3ab0610e7ccfae8f644 Data Transformation went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:58:20 -0000 https://status.documotor.com/incident/282386#a587490c24bc393c64d6fa81d16c4ef2d3f953744c56d1c0afa166ad02a9006c Presentation Templating (pptx) went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:57:05 -0000 https://status.documotor.com/incident/282386#9676a6d8b37b86b010333e8973ee7b01cb97713c31f0da41a7ec993fe9577689 Templafy Hive went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:56:47 -0000 https://status.documotor.com/incident/282386#74a36eab7eb65348e8f94477030c722a7357092515e78abd1358bdd134ea1e55 API went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:54:31 -0000 https://status.documotor.com/incident/282386#3b24eb814ccc1e56ce232fe76e1ea4777fadf03cf5fe2bb542d6aa1f6d83321b Document Templating (docx), Spreadsheet Templating (xlsx), and Custom Functions went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:54:31 -0000 https://status.documotor.com/incident/282386#3b24eb814ccc1e56ce232fe76e1ea4777fadf03cf5fe2bb542d6aa1f6d83321b Document Templating (docx), Spreadsheet Templating (xlsx), and Custom Functions went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:54:31 -0000 https://status.documotor.com/incident/282386#3b24eb814ccc1e56ce232fe76e1ea4777fadf03cf5fe2bb542d6aa1f6d83321b Document Templating (docx), Spreadsheet Templating (xlsx), and Custom Functions went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:52:32 -0000 https://status.documotor.com/incident/282386#aef6e353d407b4ba913074ed782adcf397d0a4add3dcd18784b79d2c52e9da87 Connected Services and Data Sources went down. https://status.documotor.com/incident/282386 Sat, 04 Nov 2023 14:52:32 -0000 https://status.documotor.com/incident/282386#aef6e353d407b4ba913074ed782adcf397d0a4add3dcd18784b79d2c52e9da87 Connected Services and Data Sources went down. https://status.documotor.com/incident/278045 Fri, 27 Oct 2023 15:41:00 -0000 https://status.documotor.com/incident/278045#f127fbe2803543c47275e7d55bffb8a10bcd1e1aae83a04d3b8326a08551062b A change was made to the processing of nested repeated text elements. This was causing footnote references, when footnotes were used inside the nested text element, to be incorrectly identified, causing a repair dialogue in word. Test cases have been added to prevent regression at a later point. https://status.documotor.com/incident/278045 Thu, 26 Oct 2023 12:52:00 -0000 https://status.documotor.com/incident/278045#7537fae32c45cd57e970ecd0335e217271fc207e27d529efafeaef1aaafe6dc4 Rollback for the Docx service resolved the issue. Post-mortem to follow. https://status.documotor.com/incident/278045 Thu, 26 Oct 2023 12:42:00 -0000 https://status.documotor.com/incident/278045#04a57d8fcbefdadd3a99b9f702ae837bab12c1ac66ee4cf07fd94a05acfbc79e We have received and confirmed a case of a Word template that suddenly is causing the repair dialog to appear for generated documents. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Thu, 05 Oct 2023 13:22:00 -0000 https://status.documotor.com/incident/268102#3f77bf591d177f3ec3d89b768381063c73a91a5ef0278206ecc4b90bb0caebae We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:14:00 -0000 https://status.documotor.com/incident/268102#a2e1b6bd04020a2fd75266bd2dcb148d7a2c70791f53f9dd20f28c7ad49ea3b6 We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered. Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:13:45 -0000 https://status.documotor.com/incident/268102#c142f6bd060ec17f669b08c3c028b884334100c7b181f3f7d6cc139502b50694 Presentation Templating (pptx), Data Sources, and Custom Functions recovered. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:13:45 -0000 https://status.documotor.com/incident/268102#c142f6bd060ec17f669b08c3c028b884334100c7b181f3f7d6cc139502b50694 Presentation Templating (pptx), Data Sources, and Custom Functions recovered. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:13:45 -0000 https://status.documotor.com/incident/268102#c142f6bd060ec17f669b08c3c028b884334100c7b181f3f7d6cc139502b50694 Presentation Templating (pptx), Data Sources, and Custom Functions recovered. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:12:54 -0000 https://status.documotor.com/incident/268102#ffaad6f4de1730b47c74d856765c2ca87e4fb7a4a2291bba12d83b4654e85bb2 Presentation Templating (pptx) went down and Connected Services recovered. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:12:54 -0000 https://status.documotor.com/incident/268102#ffaad6f4de1730b47c74d856765c2ca87e4fb7a4a2291bba12d83b4654e85bb2 Presentation Templating (pptx) went down and Connected Services recovered. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:11:46 -0000 https://status.documotor.com/incident/268102#3b48e4f303455ac7ac44cc235a7c27d54c07e5535d41f7a61222f7dcd14f04e0 Connected Services, Data Sources, and Custom Functions went down. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:11:46 -0000 https://status.documotor.com/incident/268102#3b48e4f303455ac7ac44cc235a7c27d54c07e5535d41f7a61222f7dcd14f04e0 Connected Services, Data Sources, and Custom Functions went down. https://status.documotor.com/incident/268102 Wed, 04 Oct 2023 09:11:46 -0000 https://status.documotor.com/incident/268102#3b48e4f303455ac7ac44cc235a7c27d54c07e5535d41f7a61222f7dcd14f04e0 Connected Services, Data Sources, and Custom Functions went down. https://status.documotor.com/incident/240928 Thu, 03 Aug 2023 09:10:00 -0000 https://status.documotor.com/incident/240928#8c745e9823e9032cb1d229af8e2fa688b47c3dced9dd210ff72fa9ac6c59f2a6 Templafy has mitigated the issue and operations has resumed. https://status.documotor.com/incident/240928 Thu, 03 Aug 2023 09:07:00 -0000 https://status.documotor.com/incident/240928#12465d6ec78100f550d21b435cd8391c661ff1cb906d11c9f601ce5c7e282af2 Templafy One went down. Templafy is investigating the issue. https://status.documotor.com/incident/234346 Tue, 18 Jul 2023 13:01:00 -0000 https://status.documotor.com/incident/234346#b0d005516adbad4759276a7a6a8647ac998633dd4c7bcedf2f4bbe8655a40863 Fix has been deployed. https://status.documotor.com/incident/234346 Tue, 18 Jul 2023 12:38:00 -0000 https://status.documotor.com/incident/234346#637dcae61db319f7c08b838a0279f9f17c6d9d8a038dfc35cea2b5334c5f4686 We are preparing a deployment for a fix of the error "Unrecognized root element in Core Properties part. Line 2, position 2." returned for affected templates. https://status.documotor.com/incident/234346 Tue, 18 Jul 2023 12:28:00 -0000 https://status.documotor.com/incident/234346#115e8d5e4d9ba8ab1331cb25f1e75b389fc58d52b21157732f2a21b6e9e8c796 We are starting to see presentations with missing title info failing to generate. https://status.documotor.com/incident/228137 Tue, 04 Jul 2023 09:19:00 -0000 https://status.documotor.com/incident/228137#b6d2c7c38f92b4b00e2f142df944133edea6a6e56bbc785b951b0494013773d0 The incident has been resolved: https://status.templafy.com/incidents/qvj1d1lsnp86 https://status.documotor.com/incident/228137 Tue, 04 Jul 2023 09:17:00 -0000 https://status.documotor.com/incident/228137#d3a1f62a1777178e1d2cddbddc2868104033b92add12b2ba8ec91cc52186c479 Templafy Hive prod0 appears to be able to generate documents. https://status.documotor.com/incident/228137 Tue, 04 Jul 2023 08:00:00 -0000 https://status.documotor.com/incident/228137#3d9ae88a288c644c58e3bafb6def19ffbbbc338e51511802aa5274565d66ff02 Templafy is investigating the issue. https://status.documotor.com/incident/228137 Tue, 04 Jul 2023 07:30:00 -0000 https://status.documotor.com/incident/228137#305bded09d36a6d7ff6898b25fa8cf640713eeece4a08f5892f4fddb1053cf99 Templafy Hive generate document for prod0 is down. https://status.documotor.com/incident/214554 Thu, 01 Jun 2023 08:40:00 -0000 https://status.documotor.com/incident/214554#c8a5208704d46761684b0d77337a153c692f85cb0ef39a8c28c939db7be75623 Confirmed up by Templafy https://status.documotor.com/incident/214554 Thu, 01 Jun 2023 08:15:00 -0000 https://status.documotor.com/incident/214554#56a15c3abd870045216b0ff41ed05bcc7e1bee5dfa2d78487c28393a68ef1cf4 Templafy has updated their status page with the incident: https://status.templafy.com/incidents/kn0pxlxyjdwv https://status.documotor.com/incident/214554 Thu, 01 Jun 2023 06:25:00 -0000 https://status.documotor.com/incident/214554#d562443cbe68dd0468b2a876d11645f18338f3d5aae507d30969718be2195b7d Escalated to Templafy support https://status.documotor.com/incident/214554 Thu, 01 Jun 2023 06:10:00 -0000 https://status.documotor.com/incident/214554#ae12747c5669abbca1a8cadd671bd810d610f39a16070573d5bfdfab32d5b34e We are getting a 403 response from several integrations with Hive. https://status.documotor.com/incident/214554 Thu, 01 Jun 2023 06:08:35 -0000 https://status.documotor.com/incident/214554#8238a22815626aa5f81b217ae25c75738314fd1c167484f6813914aa368a14cb Templafy Hive went down. https://status.documotor.com/incident/210898 Tue, 23 May 2023 11:40:00 -0000 https://status.documotor.com/incident/210898#b92cf3cb61338b3362b3d5fe99b532851fbf096efd546c978f754201ff371c50 Templafy has marked the incident as resolved. https://status.documotor.com/incident/210898 Tue, 23 May 2023 09:02:00 -0000 https://status.documotor.com/incident/210898#f4e0dc522aae0b6369d3d052165939c7bdb839906e523e4f5916aa7d114ef4e7 We are starting to see requests going through again. Templafy has acknowledged the issue: https://status.templafy.com/incidents/3wb7kkvk8y05 https://status.documotor.com/incident/210898 Tue, 23 May 2023 08:56:00 -0000 https://status.documotor.com/incident/210898#46a379f706f7b2e31c41f714f049dd013501886cc9dffa0fd4c1eee36567dda9 We are unable to reach the APIs and admin portal of Templafy One. We have forwarded this information to the Templafy team. https://status.documotor.com/incident/210898 Tue, 23 May 2023 08:55:39 -0000 https://status.documotor.com/incident/210898#e3c4bdc0199cf91f1614b806d96ed85f2374c26e0548d1d8a26a8e12cf2d2bbe Templafy One went down. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Fri, 24 Feb 2023 14:45:00 -0000 https://status.documotor.com/incident/178257#139b0a8a21f635018713a5fb6e0fc6df6b54051f70157845a3d2784f28155e01 We experienced issues with resolution of "documotor.com" due to a global issue at GoDaddy. The incident required the GoDaddy team to patch all their nameservers, which until the incident was resolved resulted in intermittent issues. Following this incident we are planning to move "documotor.com" from GoDaddy nameservers to Azure nameservers. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:54:00 -0000 https://status.documotor.com/incident/178257#16729636e5a67ed8994ee0648451073e6e687a3ee0ab36a54b80a289fff4afda Confirmed by Omnidocs as resolved. Confirmed by GoDaddy as resolved. " DNS resolution issue Resolved - This incident has been resolved. Feb 23, 11:45 UTC " status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:50:00 -0000 https://status.documotor.com/incident/178257#3ccdec22d5b7a1e00faeb3bba1604320c3fa35b3be1e861830f3b39e525237fd Awaiting official GoDaddy confirmation. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:50:00 -0000 https://status.documotor.com/incident/178257#3ccdec22d5b7a1e00faeb3bba1604320c3fa35b3be1e861830f3b39e525237fd Awaiting official GoDaddy confirmation. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:50:00 -0000 https://status.documotor.com/incident/178257#3ccdec22d5b7a1e00faeb3bba1604320c3fa35b3be1e861830f3b39e525237fd Awaiting official GoDaddy confirmation. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:29:00 -0000 https://status.documotor.com/incident/178257#08b4a21493a3b3a7c7cc88f2846d1c4b3f7147d8087e32d9004b418e06245294 Awaiting GoDaddy confirmation, but it appears that DNS resolution is OK globally on GoDaddy. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:29:00 -0000 https://status.documotor.com/incident/178257#08b4a21493a3b3a7c7cc88f2846d1c4b3f7147d8087e32d9004b418e06245294 Awaiting GoDaddy confirmation, but it appears that DNS resolution is OK globally on GoDaddy. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 11:29:00 -0000 https://status.documotor.com/incident/178257#08b4a21493a3b3a7c7cc88f2846d1c4b3f7147d8087e32d9004b418e06245294 Awaiting GoDaddy confirmation, but it appears that DNS resolution is OK globally on GoDaddy. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:56:00 -0000 https://status.documotor.com/incident/178257#f673dac4f3daa5857763604f472c576eee698735794af7c499a3b8e45d0bd6c9 GoDaddy has acknowledged the DNS issue: "Investigating - We are currently investigating an issue impacting DNS resolution for a subset of customers. Feb 23, 2023 - 10:56 UTC" status.godaddy.com https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:23:00 -0000 https://status.documotor.com/incident/178257#7dda569164e640221666d17f1b8f91b493f8b5a71e2b9a613ecc52900ada2c3d GoDaddy is investigating this issue. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:23:00 -0000 https://status.documotor.com/incident/178257#7dda569164e640221666d17f1b8f91b493f8b5a71e2b9a613ecc52900ada2c3d GoDaddy is investigating this issue. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:23:00 -0000 https://status.documotor.com/incident/178257#7dda569164e640221666d17f1b8f91b493f8b5a71e2b9a613ecc52900ada2c3d GoDaddy is investigating this issue. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:03:27 -0000 https://status.documotor.com/incident/178257#e6b20ffde3f25f6f3aa6283ab1eed639a7cd5a774898096900894bb408ed7768 Custom Functions went down. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:03:00 -0000 https://status.documotor.com/incident/178257#087a36229eaa8135850cf9c0509d444dfbf828c478d176a2504c05a2dd7eefaa We are seeing issues with DNS resolution of documotor.com through GoDaddy. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:03:00 -0000 https://status.documotor.com/incident/178257#087a36229eaa8135850cf9c0509d444dfbf828c478d176a2504c05a2dd7eefaa We are seeing issues with DNS resolution of documotor.com through GoDaddy. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:03:00 -0000 https://status.documotor.com/incident/178257#087a36229eaa8135850cf9c0509d444dfbf828c478d176a2504c05a2dd7eefaa We are seeing issues with DNS resolution of documotor.com through GoDaddy. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 10:00:14 -0000 https://status.documotor.com/incident/178257#87aee53adc854f07f5c811aa998576f30b62cd0a6725cbe7a8653c10a177d3ed Connected Services went down. https://status.documotor.com/incident/178257 Thu, 23 Feb 2023 09:56:41 -0000 https://status.documotor.com/incident/178257#780d3f3c075931407ba8f69caf691ac4f17928b360d286ac0f61133de2b6c1c5 Web App went down. https://status.documotor.com/incident/170156 Wed, 01 Feb 2023 11:32:00 -0000 https://status.documotor.com/incident/170156#f947937cc2136be8746f0a97bd8b71c6735df7d2a2b49f7a1d55cca7a256c9cf We experienced a temporary issue that impacted the ability of some administrators to log into our service. However, this did not affect those who were already logged in. We resolved the issue promptly and have taken steps to prevent it from happening again in the future. https://status.documotor.com/incident/170156 Tue, 31 Jan 2023 18:25:00 -0000 https://status.documotor.com/incident/170156#0542d5cb4298cd4c38685d514d9126148d58aef89f710088cefaf0826f0bffa8 Post-mortem to follow. https://status.documotor.com/incident/170156 Tue, 31 Jan 2023 14:48:03 -0000 https://status.documotor.com/incident/170156#a84f5180ce6980c09bb2eba5de952e733eec4c9f1ad9c7d386c4aeaaa4971bb2 Web App recovered. https://status.documotor.com/incident/170156 Tue, 31 Jan 2023 14:43:00 -0000 https://status.documotor.com/incident/170156#b142ccff522c74fb2a5fcbcad42be8062fd3e418ddbbf41e4f652deedc7d81f6 Account login for HTTP timed out for new sessions. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 08:38:00 -0000 https://status.documotor.com/incident/136045#94329a5f7b7619bd720be3b1cbb8f6957d926a06309dd9b55bc9c1413ddc3ecf We are investigating periodically failing requests together with the Templafy team. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 08:34:55 -0000 https://status.documotor.com/incident/136045#5c1166b3bc5c76c276b7f5f73f448e75c21fb71803ff8cd7a8bda0969b03b284 Templafy One recovered. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 08:26:50 -0000 https://status.documotor.com/incident/136045#9bda694c5c4e0ee4583e6f9ffc63e666cfdba07160eeb24c030ef4c809688327 Templafy One went down. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 07:19:57 -0000 https://status.documotor.com/incident/136045#b19875af8ae9f1f418c317223e8ac31767f02907c1be57555e0b00c3cd14bb93 Templafy One recovered. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 07:01:58 -0000 https://status.documotor.com/incident/136045#5073689766f261fd711dff727eee0c38f213b62ee1a83e70f635cd4337159ee3 Templafy One went down. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 06:45:04 -0000 https://status.documotor.com/incident/136045#a5e1a62a38abb82b8a4d78aea30023f63fb972897b97f651877bcc893fc6e447 Templafy One recovered. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 06:36:49 -0000 https://status.documotor.com/incident/136045#0ee06a40937d2d5fb90031ba9e41089756a8766c2f7b0f6df150010f978c4da5 Templafy One went down. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 06:24:48 -0000 https://status.documotor.com/incident/136045#0d9a4a597de94c0638c8117518e5a606144621fdb3d5ad4ec302965fdfbd1e1a Templafy One recovered. https://status.documotor.com/incident/136045 Tue, 15 Nov 2022 06:16:49 -0000 https://status.documotor.com/incident/136045#29428580752050dc13c6d81733089d679b9f19622438be9ec8fba917d1d72dad Templafy One went down. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/120348 Thu, 03 Nov 2022 08:42:00 -0000 https://status.documotor.com/incident/120348#c1cc529578da366bfed59cc61fb1bdde3700fe98f50af1dbb1bd0092312ce861 Postmortem: The Microsoft Azure Networking team has finished their investigation with the following remark: " Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost. For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have done for it, this has since been mitigated, so as to not occur again. ... This event was a small-scale sporadic event. " Based on this we find no further investigation in Omnidocs neccessary. https://status.documotor.com/incident/122885 Mon, 03 Oct 2022 18:00:00 -0000 https://status.documotor.com/incident/122885#69381c7bd6217a5cc1705f5c215d9ff08290a5c401fac84b3f18520bb403a695 An internal managed certificate failed to update as planned. After a manual renewal, the service returned operational. https://status.documotor.com/incident/122885 Sun, 02 Oct 2022 19:33:28 -0000 https://status.documotor.com/incident/122885#64c95ce9465ae770b72852c656441d4aa92bbc184ac5cc3df89b17aac1c495eb Templafy One recovered. https://status.documotor.com/incident/122885 Sun, 02 Oct 2022 14:05:42 -0000 https://status.documotor.com/incident/122885#9c17da051f20eb6948c08ba9fa78c0cb77788cfe4f977017db60dff5d3a4f9fd Templafy One went down. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:30:00 -0000 https://status.documotor.com/incident/120348#97b92e58e8f1ca1d5ff94020ffa02d7827055ac3ee337e77788d5f34a4a052ac The issue was resolved. We are investigating this issue with Microsoft to get an understanding about what triggered the inconsistencies in the Application Gateway SSL handshake. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:27:00 -0000 https://status.documotor.com/incident/120348#32b7caa1005f3dfc73add0f9eea4b47d44d73aa4734b2aafdd656279c3ccaf99 Application gateway was restarted. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 13:27:00 -0000 https://status.documotor.com/incident/120348#32b7caa1005f3dfc73add0f9eea4b47d44d73aa4734b2aafdd656279c3ccaf99 Application gateway was restarted. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 12:42:35 -0000 https://status.documotor.com/incident/120348#20556add815bc6b69705fcaa7bf3f89765feeb73448e27fb8d22fbd41a2e3a19 Connected Services and Custom Functions went down. https://status.documotor.com/incident/120348 Thu, 22 Sep 2022 12:42:35 -0000 https://status.documotor.com/incident/120348#20556add815bc6b69705fcaa7bf3f89765feeb73448e27fb8d22fbd41a2e3a19 Connected Services and Custom Functions went down. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 04:13:27 -0000 https://status.documotor.com/incident/117470#2dc6937cbc2117202c83d1e98c7b622262af37c5b56fface40862f5d7e0685cb Templafy Hive recovered. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 04:03:19 -0000 https://status.documotor.com/incident/117470#ea1a935b5a8e1f4dc5758e8d2e277f998b36bce425ae89189acdc0bf983d1a00 Templafy Hive went down. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 03:23:31 -0000 https://status.documotor.com/incident/117470#1bd90c9ab8b2da7707b294149e0936c807bfee2844a90eacd3958ac76b47d51c Templafy Hive recovered. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 03:05:30 -0000 https://status.documotor.com/incident/117470#67ebab52ce68324f4e5f1c2766e36f8d428f42eb1afa4f019a56d6fa5ce00a50 Templafy Hive went down. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 02:47:25 -0000 https://status.documotor.com/incident/117470#b3731a4676d12269879baa8c9a0ca3635eb7ad9f4558b5b118f8488b27a855cf Templafy Hive recovered. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 02:39:23 -0000 https://status.documotor.com/incident/117470#060789e791f42d1649726f5e7e40feb3fa3c28fc5ae36018b7cad025c0e23553 Templafy Hive went down. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 02:35:24 -0000 https://status.documotor.com/incident/117470#1ee723a08429d1468ea0f62ffa71ec026f679666153d34af09a6ea772aa1dfab Templafy Hive recovered. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 02:23:20 -0000 https://status.documotor.com/incident/117470#085629fd7e3b2291ff2cbd6068ed12ccef08f3937643d8b0a76c3aeb4124238d Templafy Hive went down. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 01:25:19 -0000 https://status.documotor.com/incident/117470#cb52ab7f9a0f21d5a958217ac0543233969d26f1f58eb7d0056642f60db5599d Templafy Hive recovered. https://status.documotor.com/incident/117470 Tue, 13 Sep 2022 01:19:19 -0000 https://status.documotor.com/incident/117470#9a68791ec5c1361fbaa3f059c3f8a052268d00763680a7b81ab1e1b8c4b311f9 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 22:55:14 -0000 https://status.documotor.com/incident/117314#5647d61f4748396477e33baa1ebca9b24398963bfc2094fff8abc8a32acd3474 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 22:51:21 -0000 https://status.documotor.com/incident/117314#370e4bc40d7ed0b8a863ae92d679d9a25e8b657974ad7cae249fbff7bb20064b Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 22:43:14 -0000 https://status.documotor.com/incident/117314#2a5fb186881841e804e380b21f043172e3c37b3efeb13881a88e0cf1ba05e886 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 22:19:17 -0000 https://status.documotor.com/incident/117314#0d974e1cc902e19c5ce0e0221a79c15c0457b0c49d253c35bc9485de7d1be6e6 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 22:13:20 -0000 https://status.documotor.com/incident/117314#801ffe76a10cd32fe42077364b227d50412efcb8755e2df4678afd609874a6bf Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 22:05:18 -0000 https://status.documotor.com/incident/117314#157a2f0a490721ba78ba9d6f39cfd5e1c16f6753430c7b521eaf2317b4c79129 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 21:51:18 -0000 https://status.documotor.com/incident/117314#fe18c831bddbbe557cd40690b4db16a44167f86712d73c1a07ddc92f759fbd52 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 21:43:20 -0000 https://status.documotor.com/incident/117314#352a19d6d30a54683dc4bbfa484be0e7fadad474cb9b68bd62c267b4a661aeee Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 21:19:16 -0000 https://status.documotor.com/incident/117314#2d86be63f71b64bafd98d12ac58a840b54a29f2592426a5d9361c0ff89840d3c Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 21:03:26 -0000 https://status.documotor.com/incident/117314#76ec09cd9c78e3903f2d8e815bccf854ee34bef6838051403ae5a595eca0b47f Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 20:31:17 -0000 https://status.documotor.com/incident/117314#5722737c9452045dc824f15a427e4e486c45ba7e641465677c2dfaaafb932378 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 20:21:19 -0000 https://status.documotor.com/incident/117314#a87770bad12c1399d3f8cf5d5e8ca05003067e59385f20bb48999b1dde181b03 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 20:07:15 -0000 https://status.documotor.com/incident/117314#4decf4fe0992d8bcf2b81353b29ff17af6db07a05d5dddaa0862346bbba54a57 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 19:49:14 -0000 https://status.documotor.com/incident/117314#330937d20ea78c4f78a33d2c36be599c35932fe74f01692eceb74642438fb1be Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 17:57:19 -0000 https://status.documotor.com/incident/117314#467d5f0c02584a697ea15d665fa65fc22dc50aa52bd4d1c3d7200c0b6ab661ea Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 17:23:14 -0000 https://status.documotor.com/incident/117314#1d58dc8acebfde4e0e75a186f8c395593dc484b296902e0d43da1a9e7483e9a0 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 16:03:14 -0000 https://status.documotor.com/incident/117314#e6b8edd375c12663d954e73ba2e16737b8549b86d56d50ba4f61805ebc512178 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 15:43:10 -0000 https://status.documotor.com/incident/117314#2cf7cd3e33bda86ee5d0cb72ed895d7112b178680c520d228adb7a50294280e2 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 15:19:14 -0000 https://status.documotor.com/incident/117314#c8865d828f78e4f981f7c4eb1bf5e1a4aca97a5634a2cc9f0a278862f1af5f71 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 15:03:07 -0000 https://status.documotor.com/incident/117314#e10a553f25eec6ac61343d6d77721f873c6242a66ab14c1fb104082b725bb9bd Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 13:28:39 -0000 https://status.documotor.com/incident/117314#1ed1b5c0ced9259675272e79d6f42f5ab51563fc3403f32e52ac7d3d15161f5f Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 13:20:39 -0000 https://status.documotor.com/incident/117314#8c1f4ae5fb3f4bf418352ffc43020ae5f10f05db5e47da44c526183abd034387 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 12:54:57 -0000 https://status.documotor.com/incident/117314#38172abfa3780017f74add4c57711bb544b06f15c9e481bd3bd54e27293c6d36 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 12:50:34 -0000 https://status.documotor.com/incident/117314#91fc5ca7aacb9373d4ca7310b2d15df2b269c0110f921e495d6a96888cb1bbb2 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 12:16:38 -0000 https://status.documotor.com/incident/117314#2d7eaa1372cf783a5d8ca1804918ae2c45203824fb88e6f4a8164aa977cbcd02 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 12:04:39 -0000 https://status.documotor.com/incident/117314#d2211e5d1625a75ce5a03fc2f9931821aa910837c213703008a6d8ba65369c24 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 11:55:03 -0000 https://status.documotor.com/incident/117314#9d705aa2165002497877c7b10447c2cb5d2c57cd7a43ccecfc0a720ac103a64d Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 11:50:37 -0000 https://status.documotor.com/incident/117314#f498be9ff145d53380c5d268c62077279823f667bdfd1b97914a0647096da08d Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 11:44:41 -0000 https://status.documotor.com/incident/117314#84dc69fd8d10a48d97f5b952b80416a1955b8a7c9957b9bc8838286bd83b2d41 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 11:40:36 -0000 https://status.documotor.com/incident/117314#ba8b3c29cfa3aac28744acc3a0f50f5132fe6918e8c77a0b83d2e0a875bf39d7 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 11:30:41 -0000 https://status.documotor.com/incident/117314#7adfa7d71c422c0495db71c28ddf0cff10a6e6dec7f406df352444cde042af38 Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 11:12:38 -0000 https://status.documotor.com/incident/117314#7e8e258536034a506c5331e71a23d3e8a1ea1f0d560985f660bec8c758e7940e Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 10:34:39 -0000 https://status.documotor.com/incident/117314#954e68784427bd0696021a537f6e98898ba944dd3adc38e327345bce35ba0aad Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 10:18:46 -0000 https://status.documotor.com/incident/117314#f39e196f005a7d9369feebc0bd11b7021f5a99dcca4aa0623463ca2b9e04a285 Templafy Hive went down. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 10:12:40 -0000 https://status.documotor.com/incident/117314#0e2d65c2b0c8f2cc439e6e3e09d19de1054360b077d6e7931e9e5440bf199dbe Templafy Hive recovered. https://status.documotor.com/incident/117314 Mon, 12 Sep 2022 10:06:37 -0000 https://status.documotor.com/incident/117314#2bc099c0bff86e1bced60a96db97750b17597131cb716148264aadf815c7b62d Templafy Hive went down. https://status.documotor.com/incident/116009 Wed, 07 Sep 2022 04:28:00 -0000 https://status.documotor.com/incident/116009#2cb3084ef4fdb33bf05507176a84e10c646f5a8457fe231637e7b4644df65734 Monitor recovered https://status.documotor.com/incident/116009 Wed, 07 Sep 2022 03:11:00 -0000 https://status.documotor.com/incident/116009#ada14261cf938cc4cd03b25f095b0b50442cf16441cca28aba1498e7717db2b6 Monitor was temporarily affected. Docx was unaffected. https://status.documotor.com/incident/115707 Tue, 06 Sep 2022 07:41:00 -0000 https://status.documotor.com/incident/115707#258d9b9cc9f0e21499dbd067ba2f91000991abcb0bbdfca5c2d57155ad2814be We found the root cause for this incident. It was a change in our own diagnostics that temporarily triggered our status monitor. There was no actual downtime, or service degradation. https://status.documotor.com/incident/115707 Tue, 06 Sep 2022 05:11:09 -0000 https://status.documotor.com/incident/115707#cf1c784872acfea238c80aefe9770974d8c68afab08c5e0812b18833e7cea4c5 Document Templating (docx) recovered. https://status.documotor.com/incident/115707 Tue, 06 Sep 2022 03:12:00 -0000 https://status.documotor.com/incident/115707#77c5c51afd789310dae7f8127acc8c78e3132b36558013b9b76b3946a146b4a6 Monitor feedback for Docx engine was changed in a recent update. It did not affect document generation. https://status.documotor.com/incident/104362 Sun, 24 Jul 2022 21:01:17 -0000 https://status.documotor.com/incident/104362#a94ff539704ee55f3c77c62578848f98aeb7acd5f629d9b094a0d46195e69e1e Templafy Hive recovered. https://status.documotor.com/incident/104362 Sun, 24 Jul 2022 20:57:16 -0000 https://status.documotor.com/incident/104362#cda01d25207c8570aeebb67b6ac7194d408bb7d3d6a89fcc67b49ffbc511b3ae Templafy Hive went down. https://status.documotor.com/incident/103530 Thu, 21 Jul 2022 13:20:00 -0000 https://status.documotor.com/incident/103530#6be94ade2c154b478328214bf61313eeccefbe00700c41ea58336db193015af7 Better Uptime monitor disruption, unrelated to our services. Post Mortem from Better Uptime: " I reached out to the team to check on the DNS incidents that you've shared, and unfortunately, it seems like there was a brief network degradation that affected a small number of users. I'm really sorry your monitors were affected, too. The team is making sure we can prevent this from happening in the future. " https://status.documotor.com/incident/103530 Thu, 21 Jul 2022 07:25:00 -0000 https://status.documotor.com/incident/103530#ed9b275a13043bf2712ca0de739f3f791cdadccc9bbd4843ad78db11c8b660ba No signs of disruption to the services in our Azure Monitors or Application Gateway, we are still investigating what caused these monitors to fail. https://status.documotor.com/incident/103634 Thu, 21 Jul 2022 06:20:37 -0000 https://status.documotor.com/incident/103634#a3e036ea4045afe79407656cfccfe1705e50d33ab517a67b6d568de0415112cc Templafy Hive recovered. https://status.documotor.com/incident/103634 Thu, 21 Jul 2022 04:29:08 -0000 https://status.documotor.com/incident/103634#c50b3998bca57969960cbeb20354c9e98aba0fc8808306999a6668d06d15e6ee Templafy Hive went down. https://status.documotor.com/incident/103634 Thu, 21 Jul 2022 04:24:40 -0000 https://status.documotor.com/incident/103634#6f851557fc91a9dfc34a056ae9b2dfd826955dbd6989b28994c83ad887eab514 Templafy Hive recovered. https://status.documotor.com/incident/103634 Thu, 21 Jul 2022 04:15:51 -0000 https://status.documotor.com/incident/103634#c488945bbf2ac3da754537908a06c4e9f59751fc239b035e91b0a4e80daa3e73 Templafy Hive went down. https://status.documotor.com/incident/103530 Wed, 20 Jul 2022 19:27:00 -0000 https://status.documotor.com/incident/103530#01f2e03c0ccb7199bd4118c1d6eace20da98538d9d7918d1fc00d7067664f8f2 Custom Functions recovered. https://status.documotor.com/incident/103530 Wed, 20 Jul 2022 19:26:04 -0000 https://status.documotor.com/incident/103530#328516940e4f287e9a47db68ba54a1d1d46e1c18dc04ffacf9529f3c9dc09e11 Spreadsheet Templating (xlsx) recovered. https://status.documotor.com/incident/103530 Wed, 20 Jul 2022 19:24:00 -0000 https://status.documotor.com/incident/103530#2af3cea09a3c95660b16d24a286f83469e00823674e1a526669b24d7ade6f6fb Monitors for Spreadsheet Templating (xlsx) and Custom Functions paused. https://status.documotor.com/incident/103530 Wed, 20 Jul 2022 19:24:00 -0000 https://status.documotor.com/incident/103530#2af3cea09a3c95660b16d24a286f83469e00823674e1a526669b24d7ade6f6fb Monitors for Spreadsheet Templating (xlsx) and Custom Functions paused. https://status.documotor.com/incident/102530 Sun, 17 Jul 2022 20:18:47 -0000 https://status.documotor.com/incident/102530#f9fcde3b01097c5a3cc13cda4df1f955e788e6fc3bf6a96922a48c1051860d86 Templafy Hive recovered. https://status.documotor.com/incident/102530 Sun, 17 Jul 2022 20:14:04 -0000 https://status.documotor.com/incident/102530#763086283dfb8d38daba95c723c2e11450be273215ef5263ae0ae7b2825ca8fc Templafy Hive went down. https://status.documotor.com/incident/102530 Sun, 17 Jul 2022 05:44:09 -0000 https://status.documotor.com/incident/102530#4ec7cbef12e084bd0a17c6a8c425a49a33a166d7553629f85a6d926bbf747dae Templafy Hive recovered. https://status.documotor.com/incident/102530 Sun, 17 Jul 2022 05:41:00 -0000 https://status.documotor.com/incident/102530#d38f6b83a160c7b7447fae8178bd824867aebb61b3b941178fa645e0da67884d Templafy Hive went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 18:04:00 -0000 https://status.documotor.com/incident/101486#bab5645ade4262afc53cc313c249b1b83d37ebcf442960f8d0e789907be83a83 Post mortem: An unforseen problem with our DNS provider resulted in temporary downtime for all services dependent on resolving against the https://documotor.com hostname. The issue was immediately fixed but because of DNS propagation speed some regions might have experienced longer downtime than others. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:25:00 -0000 https://status.documotor.com/incident/101486#d975d11fc695bd651a3fc03a737edab456d262b99c1b3c7ca1f640dbd2ccb0ec Post mortem will follow. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:21:00 -0000 https://status.documotor.com/incident/101486#a942c85c34f78d8f27b762be06124ee609dfa8f5544d6a3f22b3f656b5a18476 DNS appears to have propagated succesfully across the all sites. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 16:12:00 -0000 https://status.documotor.com/incident/101486#ba2b2031a80d20ca3de745ecb0d2f2758c8ca895f806ce04cf058b065e09ce35 We are waiting for the DNS update propagation time. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:59:00 -0000 https://status.documotor.com/incident/101486#02e27986844f04558e360ac708e5d2864575188e554a26bccd5f176fe6026a6d Identified expired DNS. Updated DNS. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/101486 Tue, 12 Jul 2022 15:56:00 -0000 https://status.documotor.com/incident/101486#9f1abf8ce1f8960af216d8fcbb23bcb09213feb3b5ddb1b528f826413ab2a99a API, Data Transformation, Web App, and 8 other resources went down. https://status.documotor.com/incident/100551 Fri, 08 Jul 2022 13:00:08 -0000 https://status.documotor.com/incident/100551#b368acc0f0017425a39312434dcd571a1b3596265be7a1ef05f9f221beb3a546 Templafy Hive recovered. https://status.documotor.com/incident/100551 Fri, 08 Jul 2022 09:55:19 -0000 https://status.documotor.com/incident/100551#2b301af4d8e8d514038f722ea83d310c1543f224e67147bfb285c49a4d6a204d Templafy Hive went down. https://status.documotor.com/incident/96285 Mon, 20 Jun 2022 23:50:48 -0000 https://status.documotor.com/incident/96285#353ae0e68726d3ceec748bedfde5265c8090a1cac61e1cc00ee4175e1cd799c0 Templafy Hive recovered. https://status.documotor.com/incident/96285 Mon, 20 Jun 2022 23:46:06 -0000 https://status.documotor.com/incident/96285#7a7568fdf7e2f5d508b1f64ade3420c34a307ce1a06fb3eb8f1179b26cce4ad1 Templafy Hive went down. https://status.documotor.com/incident/95693 Sat, 18 Jun 2022 00:42:16 -0000 https://status.documotor.com/incident/95693#65fbe55451adb7c67667f5f79e4f52aed17de558ac19af6e9e55f99da21f6a55 Templafy Hive recovered. https://status.documotor.com/incident/95693 Sat, 18 Jun 2022 00:36:30 -0000 https://status.documotor.com/incident/95693#f2c2f3043e3fee878d6596b24f0dcd773dad5a8e5a571b3d03deb5c9bdf56c21 Templafy Hive went down. https://status.documotor.com/incident/95362 Thu, 16 Jun 2022 13:21:26 -0000 https://status.documotor.com/incident/95362#70b6abee47484458c311d6b072510d18354a6a88bd7fb0c0a4afd3990959c435 Templafy Hive recovered. https://status.documotor.com/incident/95362 Thu, 16 Jun 2022 13:15:18 -0000 https://status.documotor.com/incident/95362#38210b39d0744d28f64bb6c4281f3c9d0869d5416e13942b52e167240e0dc4e0 Templafy Hive went down. https://status.documotor.com/incident/95103 Thu, 16 Jun 2022 07:46:00 -0000 https://status.documotor.com/incident/95103#a9f6a55a11401c3717f44ad241d421a240378d9b797840fce4dc1679a540966d Single client affected, misconfigured certificate for connection in tenant configuration. https://status.documotor.com/incident/95147 Wed, 15 Jun 2022 16:57:51 -0000 https://status.documotor.com/incident/95147#fc0ef7848046f8dcd388535fc88cb2f881b34c05b6e63d43a2e324f50071684f Pdf Conversion (pdf) recovered. https://status.documotor.com/incident/95147 Wed, 15 Jun 2022 16:55:03 -0000 https://status.documotor.com/incident/95147#637279f0a26e8a8cef7982131f5f2debcb8108adf02c6dbda150076986601867 API recovered. https://status.documotor.com/incident/95147 Wed, 15 Jun 2022 16:54:00 -0000 https://status.documotor.com/incident/95147#6d7dfe170857eac91f8d4e6862cc211b8296d27fb5df33ce5ebb7af7a5bf3d58 API and Pdf Conversion (pdf) high response time. https://status.documotor.com/incident/95147 Wed, 15 Jun 2022 16:54:00 -0000 https://status.documotor.com/incident/95147#6d7dfe170857eac91f8d4e6862cc211b8296d27fb5df33ce5ebb7af7a5bf3d58 API and Pdf Conversion (pdf) high response time. https://status.documotor.com/incident/95103 Wed, 15 Jun 2022 14:30:00 -0000 https://status.documotor.com/incident/95103#0e480ce26f8ae684e98d47ac2a3502c4f2d7ae660ad7575ceace72672dc37b15 Root cause have yet to be determined. But issue is resolved for now. Update will follow. https://status.documotor.com/incident/95103 Wed, 15 Jun 2022 11:39:00 -0000 https://status.documotor.com/incident/95103#2cae207a899f6483838d4bf330b6f9d6b93259c4d52918e6ffe0d9c0d7f933f6 Templafy has acknowledged the incident - #20220615-1134. https://status.documotor.com/incident/95103 Wed, 15 Jun 2022 07:00:00 -0000 https://status.documotor.com/incident/95103#7b90c2b9a92a71016d6831a015514d4bb119ae0fca8ae97dd23a5c2ee03a872c Templafy support is investigating the issue for Prod2. https://status.documotor.com/incident/95103 Tue, 14 Jun 2022 16:00:00 -0000 https://status.documotor.com/incident/95103#e96c54032596447a9fb4a1c62316ceac3debac8981f15b359883bcaafbc11116 The connection to Templafy StUF API for Prod2 (US) is experiencing issue with certificate validation. UPDATE: Single client affected. https://status.documotor.com/incident/93262 Wed, 08 Jun 2022 10:58:46 -0000 https://status.documotor.com/incident/93262#1aec35769df13f939d23abb6ae781b9f6beef6847cddd10da83e60e524756a70 Templafy Hive recovered. https://status.documotor.com/incident/93262 Wed, 08 Jun 2022 10:55:43 -0000 https://status.documotor.com/incident/93262#faa9ca96af8b6929569e97af620e57dfa9e68589cfe6804f3cc9160e07b0a0eb Templafy Hive went down. https://status.documotor.com/incident/93262 Wed, 08 Jun 2022 03:00:47 -0000 https://status.documotor.com/incident/93262#1a7560472af6b832eb07d9d4060699035ee5e9397ff9b9a49e2f6fc11662d796 Templafy Hive recovered. https://status.documotor.com/incident/93262 Wed, 08 Jun 2022 02:57:50 -0000 https://status.documotor.com/incident/93262#751a984ad11a28561cf8f07ec7bfa9f1e542c60c595603d046dc69b566e8ef78 Templafy Hive went down. https://status.documotor.com/incident/93001 Tue, 07 Jun 2022 08:11:00 -0000 https://status.documotor.com/incident/93001#fc7099c9185940c71d6945f6835c9511da88e9bed47faa62a1fdaadaf6627b54 The spikes with long response time has been escalated to Templafy for further investigation. https://status.documotor.com/incident/92514 Tue, 07 Jun 2022 08:10:00 -0000 https://status.documotor.com/incident/92514#3076eedb2d34817a082366817941619eeede73d030dd86f5c5f45e9a6b865a05 The spikes with long response time has been escalated to Templafy for further investigation. https://status.documotor.com/incident/93001 Tue, 07 Jun 2022 02:02:31 -0000 https://status.documotor.com/incident/93001#bd93a0ab2de4a4bfcaf98045c6b22efd57bd0e828df98c5d527d4c057dff14e1 Templafy Hive recovered. https://status.documotor.com/incident/93001 Tue, 07 Jun 2022 01:58:00 -0000 https://status.documotor.com/incident/93001#1825c0e9746cc86fc55a92348c835d08a1ac68239c0c6be866884624de26fd2d Templafy Hive high response time. https://status.documotor.com/incident/92514 Sat, 04 Jun 2022 17:33:00 -0000 https://status.documotor.com/incident/92514#afca8d8b5d4294b4bbbb5ae99ed240b583d11b876f5b0728818e92d02b1cb0f9 Templafy Hive recovered. https://status.documotor.com/incident/92514 Sat, 04 Jun 2022 17:31:00 -0000 https://status.documotor.com/incident/92514#dae3ff5ac33a97e9b7da9be279acfc07994a08494215a4b587479d759a621e49 Templafy Hive high response time. https://status.documotor.com/incident/92514 Sat, 04 Jun 2022 17:20:00 -0000 https://status.documotor.com/incident/92514#5b26b65244b676832db4c15e1f889b499e7f00bb1a15c4980d724eb6cc6e44f1 Templafy Hive recovered. https://status.documotor.com/incident/92514 Sat, 04 Jun 2022 17:17:00 -0000 https://status.documotor.com/incident/92514#eb4f2912b6a089ad7a3a2f22ce9e31d879aab35a74306733c9c69d26672ede03 Templafy Hive high response time.