We experienced an interruption in our services that impacted access to our platform. Our technical team responded promptly to address the outage with a recycling of services. We have since implemented measures to enhance system monitoring. We apologize for any inconvenience caused and appreciate your patience during this time.

We detected 502 and 503s coming from our API app servers, these were restarted and all services have recovered.

Our current findings show no exhaustion of resources, we are investigating the root cause with Microsoft. Post-mortem will follow.

Presentation Templating (pptx), Data Sources, and Custom Functions recovered.

Presentation Templating (pptx) went down and Connected Services recovered.

Connected Services, Data Sources, and Custom Functions went down.