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Degraded

Some Word documents are prompting for repairs when opened on on-premise Word for Windows.

Oct 26 at 02:42pm CEST
Affected services
Document Templating (docx)

Resolved
Oct 27 at 05:41pm CEST

A change was made to the processing of nested repeated text elements. This was causing footnote references, when footnotes were used inside the nested text element, to be incorrectly identified, causing a repair dialogue in word.

Test cases have been added to prevent regression at a later point.

Updated
Oct 26 at 02:52pm CEST

Rollback for the Docx service resolved the issue. Post-mortem to follow.

Created
Oct 26 at 02:42pm CEST

We have received and confirmed a case of a Word template that suddenly is causing the repair dialog to appear for generated documents.