API service disruption

Downtime

Nov 04 at 03:52pm CET

Affected services

API

Data Transformation

Web App

Document Templating (docx)

Presentation Templating (pptx)

Spreadsheet Templating (xlsx)

Pdf Conversion (pdf)

Connected Services

Data Sources

Custom Functions

Templafy Hive

Templafy One

Resolved
Nov 09 at 03:26pm CET

We are awaiting the result of Microsoft Azure Support investigating the incident.

Updated
Nov 04 at 04:02pm CET

Everything is up again. Post-mortem will follow.

Updated
Nov 04 at 04:01pm CET

Data Transformation, Connected Services, and Custom Functions recovered.

Updated
Nov 04 at 04:01pm CET

Document Templating (docx), Presentation Templating (pptx), Spreadsheet Templating (xlsx), and 2 other resources recovered.

Updated
Nov 04 at 04:00pm CET

Pdf Conversion (pdf) went down and API recovered.

Updated
Nov 04 at 03:59pm CET

Templafy One went down.

Updated
Nov 04 at 03:58pm CET

Data Transformation went down.

Updated
Nov 04 at 03:58pm CET

Presentation Templating (pptx) went down.

Updated
Nov 04 at 03:57pm CET

Templafy Hive went down.

Updated
Nov 04 at 03:56pm CET

API went down.

Updated
Nov 04 at 03:54pm CET

Document Templating (docx), Spreadsheet Templating (xlsx), and Custom Functions went down.

Created
Nov 04 at 03:52pm CET

Connected Services and Data Sources went down.