Generation API returning intermittent 502s
Resolved
Feb 19, 2024 at 11:06am UTC
We detected a heartbeat failed due to time-out causing some requests to fail with 502. This has been mitigated.
Affected services
API
Updated
Feb 15, 2024 at 10:05am UTC
We are investigating the root cause of the issue, post-mortem to follow.
Affected services
API
Updated
Feb 15, 2024 at 9:12am UTC
Resolved
Affected services
API
Data Transformation
Document Templating (docx)
Presentation Templating (pptx)
Pdf Conversion (pdf)
Spreadsheet Templating (xlsx)
Connected Services
Data Sources
Custom Functions
Templafy Hive
Templafy One
Created
Feb 15, 2024 at 9:00am UTC
We are experiencing some requests failing with 502
Affected services
API
Data Transformation
Document Templating (docx)
Presentation Templating (pptx)
Pdf Conversion (pdf)
Spreadsheet Templating (xlsx)
Connected Services
Data Sources
Custom Functions
Templafy Hive
Templafy One