Previous incidents
Generation API returning intermittent 502s
Resolved Feb 19 at 12:06pm CET
We detected a heartbeat failed due to time-out causing some requests to fail with 502. This has been mitigated.
3 previous updates
Gateway timeout
Resolved Feb 13 at 01:52pm CET
A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully.
Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future.
We are sorry about the inconvenience.
2 previous updates
Templafy Hive unable to generate documents
Resolved Jan 23 at 09:48am CET
Post-mortem from the Templafy site reliability engineers:
"
There was a Microsoft Azure Service outage with storage accounts. Not all subscriptions were affected but Templafy Hive subscription was affected. Please find attached the issue summary from Microsoft. The start time of the issue was 21/01/2024 @ 02:22 and resolution time was 21/01/2024 @ 10:16.
"
4 previous updates