Previous incidents
Templafy One is down
Resolved Nov 15 at 09:38am CET
We are investigating periodically failing requests together with the Templafy team.
8 previous updates
Templafy One SSL certificate expired
Resolved Oct 03 at 08:00pm CEST
An internal managed certificate failed to update as planned.
After a manual renewal, the service returned operational.
2 previous updates
SSL handshake issues in some regions.
Resolved Nov 03 at 09:42am CET
Postmortem:
The Microsoft Azure Networking team has finished their investigation with the following remark:
"
Appgw V2 ALL listeners utilizing keyvault are suddenly disabled during a keyvault POLL event due to MI renewal causing outage. Suddenly all traffic handled by https listeners that are associated to keyvault certs (which are fine) are set to disabled and traffic is lost.
For mitigation, try the put on the appgw again. Any new change on the appgw should resolve it. And you have d...
3 previous updates
Templafy Hive is down
Resolved Sep 13 at 06:13am CEST
Templafy Hive recovered.
9 previous updates
Templafy Hive is down
Resolved Sep 13 at 12:55am CEST
Templafy Hive recovered.
35 previous updates
Document Templating (docx) is down
Resolved Sep 07 at 06:28am CEST
Monitor recovered
1 previous update
Monitor for docx was temporarily offline due to a change in internal diagnost...
Resolved Sep 06 at 09:41am CEST
We found the root cause for this incident. It was a change in our own diagnostics that temporarily triggered our status monitor. There was no actual downtime, or service degradation.
2 previous updates