Previous incidents

January 2024
Jan 29, 2024
1 incident

Gateway timeout

Downtime

Resolved Feb 13 at 01:52pm CET

A deployment issue related to the transformation service caused some requests to fail after a routine deployment. All unit and integration tests ran successfully.
Additional monitors will be implemented to our staging environment to catch deployment issues similar to this in the future.

We are sorry about the inconvenience.

2 previous updates

Jan 21, 2024
1 incident

Templafy Hive unable to generate documents

Downtime

Resolved Jan 23 at 09:48am CET

Post-mortem from the Templafy site reliability engineers:
 "
There was a Microsoft Azure Service outage with storage accounts. Not all subscriptions were affected but Templafy Hive subscription was affected. Please find attached the issue summary from Microsoft. The start time of the issue was 21/01/2024 @ 02:22 and resolution time was 21/01/2024 @ 10:16.
"

4 previous updates

December 2023
No incidents reported
November 2023
Nov 04, 2023
1 incident

API service disruption

Downtime

Resolved Nov 09 at 03:26pm CET

We are awaiting the result of Microsoft Azure Support investigating the incident.

11 previous updates